At Vinayak Ayurved, we strive to provide the best products and services to our customers. However, if you encounter any issues with your order, please refer to our Return and Refund Policy below:

1. Eligibility for Returns and Refunds:

• Returns or refunds are applicable only if the product is delivered in damaged or defective condition.
• If the packaging box is broken, torn, or damaged, you are eligible for a refund or replacement.

2. Conditions for Returns:

• The product must be returned in its original condition with all seals, labels, and tags intact.
• Proof of damage (clear photos or videos of the product and packaging) must be provided at the time of the return request.

3. Process for Return or Refund:

• Notify us within 48 hours of receiving the damaged product by contacting our support team.
• Our team will verify the issue and arrange for a replacement or refund as applicable.

4. Non-Refundable Situations:

• Products that have been used, tampered with, or altered.
• Requests made after 48 hours of product delivery.

5. Refund Process:

• Refunds will be processed to the original payment method within 7-10 business days after approval.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

6. Contact for Returns and Refunds:
Email: vinayakayurved055@gmail.com
📞 Phone: 80006 01559

We are committed to resolving any issues promptly to ensure customer satisfaction. Thank you for trusting Vinayak Ayurved!